
How does
a account become compromised?
Hackers will
prey on your trust, naivety and innocence to discover your log-in credentials.
Accounts become compromised when somebody discovers your log-in details
(username & password) to the account.
Account Sharing
You share your
account details with somebody you ""trust"". It's against
Blizzard's Terms of Use to share your account details because it's so risky.
Your friend could pass your log-in details to one of his friends, and so forth.
Before you know it, everyone knows your account details. There is also no way
of knowing if your friend has a secure computer; his computer might be infected
by a Trojan/keylogger which means your account is then exposed. You might also
fall out with your friend one day and he could decide to ""get
even"" with you by stealing your gold and transferring to another
realm.
Power Leveling
Services
You buy a power
level handing over your username & password to a complete stranger. Power
leveling services are usually bought, with real money, through a website, which
is just another scam to get your log-in details and hard earned cash. Once you
hand over your payment, and divulge your log-in details, your account will be
stripped of all valuables and the gold will be
""laundered"" through other hacked accounts (this gold is
usually sold onto gold buyers). Finally, they will delete your characters, so
they know when you have the account back, to do it all over again.
Account Buying,
Selling and Trading
You buy, sell or
trade your account. ""I will give you mine if you give me
yours"", so to speak. Once you hand over your account details the
account will most likely become compromised. The guy offering the trade might
appear be really friendly and honest but you should not be drawn in by it.
Remember, they prey on your innocence and trust. You may even buy a stolen
account and it is likely the original owner will one day claim it back leaving
you with nothing.
Fake Websites
You click a link
to a fake website directing you to a website that resembles an official
Blizzard/World of Warcraft site. Thinking it's real, you log into the page
using your account details, which is when your username and password are
emailed to a 3rd party. A typical fake website would be where you receive a
whisper in-game saying you have won a free Blizzard mount but you need to visit
an obscure site to get the code for it.
Infected Files
You download a
file that contains a Trojan/keylogger. This means whenever you press a key on
your keyboard, the keystrokes are automatically recorded and transmitted to a
3rd party.
""No
problem. I will just retrieve my password!"", I hear you say. I'm
afraid it's not that simple; If you are keylogged then you should expect the
scammer has the ability to also log into to your email accounts (since he knows
all usernames and passwords entered since the computer became infected). All he
has to do is log into the World of Warcraft Account Management page, change the
registered email on the account, and finally log into your email account to
verify the email change. Now your account has a new registered email which you
have no access to, rendering Password Retrievel useless.
Malicious Links
You see a
weblink, usually posted on a forum, and you click it. The link sends you to a
web page which has some kind of invisible script designed to infect your
computer with a keylogger. This can be a real problem on popular forums,
including the official World of Warcraft forums. Fortunately, the World of
Warcraft forum moderation team are quick to remove malicious links. Beware of
clicking links!
How Do I Secure
My Account?
Follow these
simple steps and you can log into your
of Warcraft account with confidence.
Passwords -
Common Sense
Use a strong,
unique password for your account. Make
sure the password is different to any other passwords you might be using for
your Facebook, Email, MSN accounts etc. Don't use simple words like
""dog"" and NEVER use your account name as a password!
Good password:
&e5PSW:QtdH%#
Bad Password:
hello
If you ever
forget your password or need to change it you can do so by using the Password
Retrieval service on the official WoW website. A new random password will be
sent to the registered email on the account.
Blizzard
Authenticator
The Blizzard
Authenticator is a great way to secure your
account. It's a little device which you attach to your account through
Account Management. Once attached, whenever you log into your of Warcraft account, you will be asked for
your username, password and a digitally generated code which you get by
pressing the little button on the Blizzard Authenticator. Without that code you
cannot log into your account. The cost of the Authenticator is $6.50/A�6.00 and you can buy it from
the online Blizzard Store.
Update:
There is a
free Mobile Authenticator available for
your iPhone.
Anti-Virus
Software
You should have
good anti-virus software installed on your computer. Anti-virus software
protects against infected files that might contain a Trojan or keylogger. I
personally use ESET NOD32 which has always done a good job but there are many
good alternatives on the market. If you don't have the cash to invest in
anti-virus software have a look at AVG Anti-Virus Free.
Once you have
installed your new anti-virus software, and updated the virus definitions, go
ahead and run a full system scan. You should also set the software to
automatically run at least one full system scan per week (I prefer nightly),
preferably when you know you will not be using your computer. Most anti-virus
software have options to automate system scans; I have mine setup to run a full
system scan every night at 04:00am.
Firefox and
NoScript
I highly
recommend switching from Microsoft Internet Explorer to Mozilla Firefox with
the NoScript plugin. NoScript is a really cool plug-in that cuts the risk of
being infected by a keylogger.
You may have
been on a forum and seen someone posting a link to something that sounds really
cool. You click the link and get keylogged instantly without actually knowing
it. This is because hackers sometimes use hidden code, on web sites you visit,
to infect your computer. NoScript is an extension, or add-on, for Fox which
automatically blocks Javascript and Java from running. If you trust a website,
you click the NoScript button and tell it to allow scripts either temporarily
or permanently for that specific site. It's great.
Flashblock
Flashblock is
another add-on for Firefox which blocks all Flash content until you
specifically allow the content to be viewed. This is useful for avoiding
potential risks with infected Flash content.
Malware
Anti-virus
software is NOT enough. You also need to download and install good anti-malware
software because even the best anti-virus can sometimes have problems detecting
and removing threats. I highly recommend Malwarebytes' Anti-Malware and
SUPERAntiSpyware. Both are free and do a very good job.
Security
Checklist
Buy the Blizzard
Authenticator.
Install
anti-virus software and keep it updated - scan regularly.
Choose a complex
password.
Install Firefox
and NoScript.
Pick good
password - complex and unique.
Don't Share your
account with anyone.
Don't buy power
levelling services.
Don't buy, sell
or trade your account.
Check your
browser status bar for masked links.
Use Windows
Update regularly.
Install
Flashblock for Firefox.
Install
anti-malware software.
Don't click
links right away. Think before you click.
Treat every
Blizzard email, which requests personal information, as fake.
Double check
you're on an official Blizzard website before entering any log-in details.
Make sure the
log-in page is secure (https as opposed to http).

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