
Free is
the most commonly used word charged with alluring us into commerce for products
and services. Everywhere we look we are being sold to. Advertisement permeates
all forms of media. It is here to stay. And as such, we accept that we are not
free from being advertised to. Free can only become free if someone makes it
free. For this, incentives must exist to make it so. Not all advertisement
campaigns are deployed for financial gain. Commercials can be constructive,
revealing, informative, beneficial and even necessary. Their objective is to
engage our attention in a way that appeals to our needs, and in an unoffensive,
buyer friendly manner.
Free - highly
visible, bold, colorful, flash enabled - to get our attention and engage us in
further action toward what is being offered. Very large entities are in
business to make things free. The amount of work, resources and expenses
required to develop a product for sale and profit - equally go into the product
being offered for free. And even more so to compensate the efforts that make
them free.
TV, still the
dominant means of advertisement, provides a clear example. Just as the paid
cable and satellite services have expanded the variety of options and choices
available to us, so have the opportunities for more effective and targeted
advertising expanded. Free Internet TV programs offer an extensive range of
functionality and channel selection. Lately I've been watching a free internet
TV program run uninterruptedly.
When I started
using the service, I enjoyed the functionality and convenience, compared to
other services I've used for years. I especially appreciated the absence of
commercial interruptions. After a few hours I noticed random 15 second
commercials appearing. No big deal as it is still far better than what I was
used to. A few days later I was surprised to see a full 1 minute commercial
with the option of viewing it once at the beginning (the rest of the program
being commercial free), or, viewing regular, brief commercial breaks throughout
the program. The more time I spend using the service, the more advertisement I
am forced to see. These ads cannot be avoided, interrupted, altered, or
deleted.
Some of these
commercials ask whether the content is relevant to us (the viewers), to which
we may select yes or no. A sort of discreet way of gathering statistics and
valuable information about its viewers. An auto manufacturer commercial gives
us the choice as to which of 3 ads displayed we would prefer to see. Even
though all 3 reference the same commercial - choosing one over another gives
them insight as to which images are most appealing to us. With this information
they claim to modify the content accordingly in order to improve our ad
experience. Whether our preference is people, animals or nature, (and cars), is
irrelevant. The idea is to identify motives that enable them to sell us
something. They are counting on getting any response at all. Responding either
way validates the purpose, to successfully engage our attention - and confirm
that someone is participating. This provides insight that may otherwise be
difficult to obtain. They have bought the rights to pursue this research
activity in exchange for offering the (TV) service free to the viewing
audience, in order to identify and record viewer preferences, and develop a
more targeted, refined and effective presentation and interface.
I suppose that
we have led them to believe that if they can subconsciously deliver customized,
targeted, appealing content that is relevant to us, that we will buy into that product
or service. By the way, buying the product doesn't make the commercial go away.
I tried it. You can imagine my disappointment. Actually, I now get to see full
2 minute commercials on my free internet TV service - all of which include that
relentless auto insurance provider we see everywhere else - and I am not asked
whether it is relevant to me. Can you imagine if they opened it up for comment
or feedback? The advertising was not disclosed by the service I chose to try -
and gradually the ads worked their way in without my knowledge or consent.
Overall this is a non issue - as free products and services require support and
management - no less than any of the paid options. There is no wrong doing in
any of this. It's merely slightly intrusive and offensive at times.
Does this
resemble adware? or spyware? Spam at the very least. To me the principal seems
to be the same. The distributors of these forms of malware are very resourceful
- and able to infiltrate our senses to the extent that we do not even recognized
them as such.
Back to our
discussion on ad ware, spy ware, phishing, spam, ID theft, viruses,
root-kits... At one time or another, we've all discovered a program or
component that seemed to sneak its way in without our consent - as in the TV
illustration - and wondered how it got there. Toolbars are of the most obvious
of these, (as if these features weren't literally at your fingertips anyway).
Another is changing our preferences or defaults such as search engines,
browsers, extensions, and others. Typically, we are prompted to click on the
download and installation sequence. First, we review a description of the item
selected for download, then a series of dialogues that open and require user
input to continue - such as agreement to terms, download location, default or
advanced options and so forth. Many of these will also include options which
are de-emphasized or hidden (the fine print) throughout these prompts. You may
or may not overlook the smaller or less obvious features which tend to blend in
- drawing your attention to the agree to, click on, select and so on - and
continue the installation. Usually these extras are pre-checked and will be
included in the installation unless unchecked. Or even worse, conditional and
included in the terms of agreement. Most often, this is how we invite these
elements into our machines.
Commercials are
nonetheless a necessary resource for communication. We've always managed to
tune out and live with them. There is substantial information and quality
exposure to very relevant content promulgating innovative, constructive,
solutions and services, regarding many interests, and concerning many
audiences. Commercials can provide us with unbiased perspective on existing
knowledge and conditions we otherwise may not be aware of. Advertising can be
effective, informative, and educational without being repulsive and eager to
sell us something. Often, the creators of free products will offer their
services free of advertisements with their paid upgrades and premium versions.
Currently, I'm still watching free internet TV as it is still far more
appealing than the alternatives. And as of yet....I have not been restricted
from clicking the mute button.

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